Frequently asked questions
Does Note Central broker or close note sales?
No. We don't hold funds, act as a broker, or provide legal, tax, or investment advice. Offers, negotiation, and messaging all happen on the platform, and closings are completed with independent professionals — typically attorneys, escrow, or title — with Note Central coordinating the next steps.
How does the confidentiality agreement / due diligence flow work?
Two quick one-time steps, right in the flow: verify your identity (about a minute — a government ID and a selfie, handled by Stripe), then accept Note Central's confidentiality agreement, which covers every note on the platform. From then on, full listing detail unlocks instantly for any note you view: the exact street address and the seller's private documents. There's nothing to sign again and no waiting on anyone.
How do offers and negotiation work?
On the platform. If a listing has a firm price, you can accept the asking price in one click. Otherwise you make an offer and the seller can accept, decline, or counter — and you can counter back until one side accepts. All negotiation and messaging stays on Note Central; the parties' contact details are never exchanged.
What does the confidentiality agreement commit me to as a buyer?
Keep what sellers share confidential, use it only to evaluate notes for a potential purchase, don't contact the borrower or anyone else tied to a note without the seller's written consent, and complete any deal with a counterparty you met on the platform through the platform. You accept it once and it applies to every listing you unlock. You can read the full agreement on our NDA page before accepting.
Can I contact the borrower?
No — not without the seller's prior written consent. The confidentiality agreement limits what you learn on the platform to evaluating a potential purchase, which means no contacting the borrower, any occupant or tenant of the property, or the loan servicer about a note. Send every question to the seller through on-platform messages instead; unauthorized contact is a material breach of the agreement.
What is shown before vs. after the confidentiality agreement?
Before: price, state, city/county/zip, balances, rate, payment, term, LTV, lien position, performance status, the seller's description, occupancy, tags, and any photos. After you accept the agreement: the exact street address and the seller's private documents — which can include the note, mortgage or deed of trust, title policy, payment history, insurance, and tax records, as the seller attaches them.
Who can see the documents a seller uploads?
Three groups only: the seller who uploaded them, signed-in identity-verified buyers with an active account who have accepted the platform confidentiality agreement, and Note Central admins (for moderation and support). Documents are never public and never indexed, and they're delivered through short-lived, access-checked links. Sellers are also required to confirm they've redacted Social Security and account numbers before uploading.
Does the calculator tell me what a note is worth?
No. The buyer-side calculator computes figures from the note's stated terms and your own inputs (like the price you'd pay) — it is a tool for your own analysis, not a valuation, recommendation, or investment advice from Note Central.
How do partial-note sales work?
In a partial sale you buy a set number of the borrower's upcoming payments, not the whole note — after that many payments, the note reverts to the seller. The listing shows the payment count and the built-in calculator accounts for it. One caution: on a partial, compare the price to the payments you're actually buying, not to the full unpaid balance — cents-on-the-dollar math doesn't mean the same thing it does on a full note.
How do new-note alerts work?
Save a search with the filters you care about and it becomes an alert. Choose instant (we email you the moment a matching note is published), a daily digest, or a weekly digest. You can edit, pause, or delete alerts anytime from your alerts page.
Does Note Central verify sellers or listings?
We verify people, not notes — and honestly, that distinction matters. Every buyer and seller completes a one-time government-ID verification (handled by Stripe Identity; we never see or store the documents) before they can publish a listing, unlock diligence, make offers, or message — so the person behind every account is a verified identity. What we don't do is underwrite the listings themselves: seller profile details — company, years in business, track record, license number — are self-reported, and a note's economics and documents are the seller's claims until you confirm them in your own diligence. Treat listing contents as unverified until you check them yourself, and report anything that looks off.
How do I report a listing?
Every listing page has a 'Report this listing' link. You'll need to be signed in (so reports are attributable); pick a reason, add any detail, and it goes straight to our moderation queue for the team to review.
Is my data safe?
Private listing data is enforced at the database layer — not just hidden in the interface — and documents are only ever delivered through short-lived links to accounts that have accepted the confidentiality agreement. The exact street address and documents are never public and never indexed, and sellers must confirm they've redacted borrower personal information before uploading. See our Privacy Policy for the full picture of what we collect and how it's used.
Can I buy through an LLC, self-directed IRA, or trust?
That's between you and the seller. Many note investors purchase through an LLC, a self-directed IRA, or a trust, and nothing about Note Central prevents it — the purchase contract is between you and the seller, so structure it however you and your own attorney, custodian, or tax advisor decide. We can't advise you on whether or how to do that.
How do sellers get paid?
By the buyer at closing — Note Central never holds or moves the funds. Once an offer is accepted on the platform, the sale closes the way any private note sale closes — typically with independent attorneys, escrow, or title arrangements — and Note Central coordinates the next steps. A platform technology fee applies when a note sells through the platform, and it's always disclosed before a binding offer is accepted.
Is Note Central free?
Free to list and free to browse. Every account can keep unlimited active listings at no cost, with no time limit. A seller-paid platform technology fee applies only when your note sells — 1.85% of the sale price on notes up to $100,000, with lower rates on larger notes (minimum $375). Buyers never pay a platform fee. You'll see the exact fee before you accept a binding offer.
How do you make money?
A seller-paid platform technology fee when a note sells through the platform — 1.85% of the sale price on notes up to $100,000, with lower rates on larger notes (minimum $375). Buyers pay no platform fee, and the exact technology fee is always shown before a binding offer is accepted.
This platform does not broker transactions and does not provide legal, tax, financial, investment, or lending advice.